Amazon "Temporarily Prioritizing Products Coming into Fulfillment Centers"
Tuesday, March 17, 2020
(Manhattan Beach, California - March 17, 2020) -- On March 17, 2020, several IBPA members received an email from Amazon telling them Amazon will not be ordering books from publishers for the time being; that they are instead concentrating their efforts on fulfilling home necessities.
A copy of the email is below, with additional information on Amazon Seller Central. Members of the IBPA community are asked to comment on this article or email email@example.com if they also received this message. When you reach out, please let us know how you intend to reorganize your operations to address the lack of demand from Amazon. IBPA will use the information received to put together a list of best practices to share with all.
March 17, 2020 Email from Amazon
Hello from Amazon,
We are closely monitoring the developments of COVID-19 and its impact on our customers, selling partners, and employees.
We are seeing increased online shopping, and as a result products such as household staples and medical supplies are out of stock. With this in mind, we are temporarily prioritizing household staples, medical supplies, and other high demand products coming into our fulfillment centers so that we can more quickly receive, restock and deliver these products to customers.
Beginning today you will see:
- Reduced Purchase Orders: We have temporarily paused ordering for products that are not household staples, medical supplies, or other high demand products.
- Extended delivery windows for existing purchase orders: We have extended the shipment/delivery windows for some existing purchase orders to give you more time to fulfill the order. Please ship your products toward the end of the extended window.
This will be in effect today through April 5, 2020, and we will let you know once we resume regular operations.
We understand this is a change to your business, and we did not take this decision lightly. We are working around the clock to increase capacity, and on March 16 announced that we are opening 100,000 new full- and part-time positions in our fulfillment centers across the US.
We appreciate your understanding as we prioritize the above products for our customers.
Thank you for your patience,