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What's Going On with CreateSpace and KDP Print?

Tuesday, August 28, 2018   (4 Comments)
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Amazon is phasing out CreateSpace in favor of KDP Print. What does this mean if you're already on CreateSpace?

Watch our September 7, 2018 Q&A session. IBPA members can watch a recorded version of our September 7, 2018 Q&A session with New Shelves Books' Amy Collins to learn the latest on this development. Click here to watch (must log into your IBPA member profile).

The notice copied below was just sent from CreateSpace and the KDP Print Team. What does this mean if your books are on CreateSpace? Here are some thoughts from Amy Collins on the The Book Designer blog. And here is Nate Hoffelder at The Digital Reader.

As mentioned above, you can read Amazon's full notice below. You'll also want to check out this page within the KDP help pages explaining that CreateSpace and Kindle Direct Publishing (KDP) are becoming one service--making KDP the single place to publish and manage your print and digital books--and providing many links to learn more about the move.

Since publication of the articles above, a few additional items have come up related to the KDP/CreateSpace merger, complied below by Amy Collins of New Shelves:

  • The announcement and offer to move titles to KDP from CreateSpace is not being sent to everyone at once. It is trickling out to authors over the next few weeks. This is on purpose and will allow KDP to control the flow of titles being transferred from CreateSpace in an orderly and manageable way.
  • CreateSpace allows for five keywords to be added as search engine tags. KDP will allow for SEVEN and reports are that that number may go up.
  • KDP’s computer-heavy title approval process is flagging a large number of subtitles as "unacceptable." These subtitles which were acceptable at CreateSpace are not going to work as well at KDP. The subtitle needs to match what is on the cover exactly. Phrases such as "Boxed set" or "volume !!" won’t be allowed through.
  • There were several reports of KDP printed copies not looking identical to the version printed by CreateSpace. The most common issues seem to come up with pages that have a large number of sidebars, hyphens, and call outs. While KDP is working to fix these, we strongly recommend that all authors print out a copy of their new KDP books and review them.
  • The largest number of complaints seem to center around the fact that KDP does not offer phone-based customer service. To get your questions answered, you have to go through a web-based ticket system. Start here.

In addition, complaints have surfaced that KDP is not allowing the publication of books in certain languages, specificly Latin and Chinese.



We’re excited to announce that CreateSpace (CSP) and Kindle Direct Publishing (KDP) will become one service, and in the coming days, we will give CreateSpace members the ability to move their account and titles. To ensure a quality experience, we will add links to the CreateSpace member dashboard in phases so authors may see it at different times. As a reminder, Kindle Direct Publishing (KDP) now offers Expanded Distribution to sell your paperbacks to physical bookstores in the US, as well as the ability to sell your paperback books on and ( coming soon). With these features, KDP’s paperback distribution will be on par with CreateSpace’s distribution. KDP also offers features that aren’t available on CreateSpace. These include the ability to purchase ads to promote paperbacks on and locally printed author copies in Europe.

As a result of these enhancements to KDP and our ongoing efforts to provide a more seamless experience for managing your paperback and digital books, CreateSpace and KDP will become one service. On KDP, your paperbacks will still be printed in the same facilities, on the same printers, and by the same people as they were on CreateSpace.

In a few weeks, we’ll start automatically moving your CreateSpace books to KDP. Your books will remain available for sale throughout the move and you’ll continue to earn royalties. Once we begin this process you’ll be unable to edit existing titles or create new titles on CreateSpace.

If you have a release planned soon or you would like to start the move yourself, we are making updates that will allow you to move your entire catalog in just a few steps. During this transition, you can contact KDP customer support by email and access phone support in English.

There are a few payment and printing fee differences associated with the move. Going forward you will be paid on KDP’s payment schedule. CreateSpace pays monthly royalties 30 days after the end of the month in which they were earned while KDP pays monthly royalties approximately 60 days after the end of the month in which they were earned. As a result, you’ll be paid in September for any royalties earned in August on CreateSpace and be paid in October for any royalties earned in August on KDP. In addition, some low-page count books will see an increase in printing fees when they are printed in the UK and EU. This affects a small number of titles. If your titles are affected by this change, you will receive a separate email on this topic. Learn more about KDP’s printing fees here.

To learn more about the move and review the latest, visit here. We’ll be in touch with more updates in the coming weeks.

It is still Day 1 for independent publishing. As Amazon’s recent shareholder letter noted, there are more than a 1,000 authors who earn more than a $100,000 a year from their work with us. We could not be more optimistic about the future of independent publishing and this change will allow us to innovate faster for you.

Best Regards,

The CreateSpace and KDP Team


Stephen McArthur, Rootstock Publishing says...
Posted Friday, August 31, 2018
We are happy that we founded our publishing company, Rootstock Publishing, in a relationship with IngramSpark. Wherever our authors go for readings and events, bookstores can order in quantity (returnable) from IngramSpark. Our authors can resupply themselves, through us, easily with IngramSpark's print-on-demand, high-quality printing. And our books are welcome in any bookstore anywhere in the world. In this way, we are able to maintain our ongoing commitment to independent bookstores everywhere. Stephen McArthur, Rootstock Publishing
Andrew Zack, Endpapers Press says...
Posted Thursday, August 30, 2018
As a small publisher, I am wary of KDP taking over. What will happen with pricing? Will they try to cap it as they do with eBooks? How about VAT? Will they try to make the publisher pay it, as they do with eBooks? I won't be moving anything until I have to.
Philomena M. Anastasia, Author P. Anastasia says...
Posted Thursday, August 30, 2018
One of my books (a coloring book) went MIA when I migrated. Customer service has been USELESS in trying to find it. I see it on my list of books under the sales tab, but it's not in my bookshelf anywhere and I cannot edit the price, content, etc. When I first wrote support, they thought I "want to add your book to a series page" and then they proceeded to blindly forward me through tech support, who then added an unrelated book (not even the book in question) to a bogus series page.... I wrote again and asked them to please read my original question. They apologized and said they now understood one of my books was missing from my KDP shelf and that they would look into it and get back to me within 24 hours. It's been 48 hours and no reply. I am so frustrated with Amazon's horrible support already.... This is not the first time something got botched like this but a missing book is ridiculous.
Elaine Fogel, Compress Press LLC says...
Posted Thursday, August 30, 2018
I received the notice and began the process of moving my title over to KDP. One good thing to note is that it offers a free ISBN number, valuable to those of us who have titles distributed by major distributors. One glitch I encountered was with my book cover. I used the KDP-provided template and the size was rejected. I have sent a message and am waiting for a reply.

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